How do I sign up for a New Mexico Lottery Promo Zone account?

Can I sign in the Promo Zone with my My Rewards account information?

What should I do if I can’t remember my password?

How do I update my personal information that I submitted when I registered?

What should I do if I encounter a problem with the Promo Zone website?

How do I delete my account?

Which instant tickets are eligible for Promo Zone promotions?

How many entries are allowed in one day?

How do I find out about multiplier promotions?

Can I enter my tickets in Promo Zone promotions by scanning from my mobile device?

Why can’t I scan my tickets to enter?

How can I be sure that my entry has been submitted?

When will New Mexico Lottery Promo Zone drawings be held?

What happens if I submit my entry after the deadline for one of the Promo Zone drawings?

What happens to the entries that are not drawn in one of the Promo Zone drawings? Are they put into future drawings?

Do I need to keep my tickets after submitting them into a Promo Zone promotion?

Can I mail in my ticket entries for Promo Zone promotions?

If I claim a prize on a Draw Game ticket, will the retailer return my ticket?

What are my chances of winning a prize in the Promo Zone drawings?

Can I win a prize more than one time?

How will I be notified if I win a prize?


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